How to Choose an AEO Agency: Complete Buyer's Guide

Selecting the right Answer Engine Optimization (AEO) agency can accelerate your visibility in AI search results—or waste months of budget on tactics that don't work. The AEO market in 2026 includes established SEO agencies adding services, specialized boutiques, and newcomers making claims they can't support.

This buyer's guide gives you the evaluation framework to separate genuine AEO expertise from marketing hype.

Key Criteria for AEO Agency Selection

Not every SEO agency understands AEO. Look for these foundational criteria when evaluating potential partners.

Demonstrated AI Search Expertise

The agency should show clear understanding of how AI platforms select and cite sources. This includes:

  • Knowledge of Google AI Overviews mechanics and optimization
  • Experience with ChatGPT, Perplexity, and other LLM citation patterns
  • Understanding of schema markup for answer extraction
  • Familiarity with entity optimization and Knowledge Graph signals

Ask for specific examples of how they've helped clients appear in AI-generated answers—not just traditional featured snippets.

Structured Data Implementation Capability

AEO relies heavily on schema markup. Your agency needs strong technical capability to implement:

  • FAQPage schema for Q&A content
  • HowTo schema for instructional content
  • Article and Organization schema for entity signals
  • Custom schema implementations for industry-specific needs

Agencies without hands-on structured data experience will struggle with AEO execution.

Content Strategy Integration

AEO isn't isolated from content strategy. Look for agencies that connect:

  • Question research to content development
  • Answer formatting to user intent analysis
  • Entity optimization to broader brand positioning
  • AI visibility tracking to content performance metrics

Agencies treating AEO as a technical add-on rather than strategic discipline typically underperform.

Measurement and Reporting Infrastructure

AI search measurement is harder than traditional SEO tracking. Your agency should have:

  • Tools to monitor featured snippet performance
  • Methods to track AI Overview appearances
  • Systems to monitor brand citations in ChatGPT/Perplexity responses
  • Clear KPI frameworks for AEO success

If they can't explain how they'll measure results, they can't manage improvement.

Questions to Ask Potential Agencies

Use these questions during your evaluation conversations to assess genuine expertise.

"What's your process for identifying AEO opportunities?" Strong answer: Describes systematic approach to query analysis, competitor citation assessment, and content gap identification for answer-format queries. Weak answer: Vague references to "looking at featured snippets" or "optimizing content."

"How do you measure AEO success?" Strong answer: Specific metrics including featured snippet capture rates, AI Overview citation tracking, voice search testing, and brand mention monitoring in AI platforms. Weak answer: General traffic metrics or ranking improvements without answer-specific measurement.

"Can you show results from previous AEO campaigns?" Strong answer: Case studies with before/after featured snippet data, AI citation examples, and business impact metrics. Weak answer: Generic SEO results rebranded as AEO or no specific answer engine metrics.

"How do you approach schema markup implementation?" Strong answer: Details technical process, testing methodology, and ongoing schema maintenance. Weak answer: "We use plugins" or unclear about hands-on implementation.

"What's your view on the relationship between SEO and AEO?" Strong answer: Explains complementary relationship—SEO builds foundation, AEO layers answer optimization. Weak answer: Positions AEO as replacement for SEO or treats them as identical.

Red Flags to Avoid

These warning signs indicate agencies to eliminate from consideration.

Guarantees of Specific AI Citations

No agency can guarantee your brand will be cited by ChatGPT or appear in Google AI Overviews. AI platform behavior is unpredictable and outside any agency's control. Guarantees signal either inexperience or dishonesty.

Vague or Outcome-Disconnected Pricing

If pricing feels tied to hours instead of deliverables and outcomes, proceed with caution. Quality AEO agencies define clear deliverables: schema implementation, content optimization batches, ongoing monitoring reports.

No Measurement Plan

Agencies without clear plans to measure AEO-specific results can't demonstrate value. If they can't explain exactly how they'll track progress, they're flying blind.

Purely Technical Focus

AEO requires content strategy integration, not just technical implementation. Agencies focused only on schema markup without content strategy understanding miss the bigger picture.

Recent Pivot to AEO

Agencies that suddenly added "AEO services" without demonstrated experience may be chasing trends. Ask how long they've been doing AEO-specific work and what drove their expertise development.

Resistance to Transparency

From contracts to optimization processes to reporting, reputable agencies maintain transparency. Vague explanations, unclear deliverables, or resistance to documentation signal potential problems.

Evaluating Case Studies & Results

Case studies reveal whether an agency can deliver. Scrutinize them carefully.

What to Look For

  • Specific metrics: Featured snippet capture rates, AI Overview appearances, citation counts
  • Timeline context: How long did results take to achieve?
  • Client similarity: Are case studies from industries comparable to yours?
  • Attribution clarity: Can they show direct connection between their work and results?

Questions to Ask About Case Studies

  • "What was the starting point before you engaged?"
  • "What specific actions drove these results?"
  • "How did you measure the outcomes shown?"
  • "Can I speak with this client as a reference?"

Red Flags in Case Studies

  • Traffic increases without answer-specific metrics
  • Results that seem impossibly fast
  • Lack of specific numbers (percentages instead of absolutes)
  • No client references available

Pricing Transparency Importance

AEO agency pricing varies significantly. Transparency matters more than the specific number.

What Transparent Pricing Looks Like

  • Clear deliverable definitions at each price point
  • Explanation of what affects cost (site size, competition, scope)
  • Honest assessment of investment required for your situation
  • Willingness to publish or share pricing frameworks

Why Transparency Matters

Agencies hiding pricing behind "contact us" forms often indicate:

  • Pricing that varies based on perceived client budget
  • Uncertainty about their own value proposition
  • Sales-heavy process rather than expertise-led engagement

Reputable AEO agencies can explain their pricing logic clearly, even if final quotes require customization.

Platform Expertise Assessment

AEO spans multiple platforms. Assess expertise across the ecosystem.

Google AI Overviews

Primary focus for most businesses. Agency should demonstrate:

  • Understanding of citation selection patterns
  • Experience optimizing for AI Overview inclusion
  • Tracking methodology for AI Overview appearances

ChatGPT and OpenAI

Growing importance for B2B especially. Assess:

  • Knowledge of ChatGPT citation mechanics
  • Understanding of OpenAI's relationship with Bing
  • Monitoring capabilities for ChatGPT brand mentions

Perplexity and Other AI Search

Emerging platforms matter for forward-looking strategy. Evaluate:

  • Awareness of Perplexity optimization approaches
  • Understanding of how different AI platforms select sources
  • Future-oriented thinking about platform evolution

Voice Search

Still relevant for certain industries. Confirm:

  • Experience with voice search optimization
  • Understanding of how voice assistants select answers
  • Testing methodology for voice search performance

Decision Framework

Use this structured approach to make your final selection.

Step 1: Initial Qualification (Eliminates 50%+)

  • Do they have specific AEO case studies with answer-engine metrics?
  • Can they articulate a clear measurement approach?
  • Is their pricing transparent or at least explainable?

Eliminate agencies failing any of these criteria.

Step 2: Deep Evaluation (Narrows to 2-3)

  • Quality of strategic thinking during conversations
  • Depth of technical capability demonstration
  • Alignment between their approach and your needs
  • Cultural fit and communication style

Step 3: Reference Checks

  • Speak with past clients about actual experience
  • Verify case study claims where possible
  • Assess long-term client retention rates

Step 4: Proposal Comparison

  • Clarity of proposed deliverables
  • Realistic timeline expectations
  • Measurement commitments
  • Pricing alignment with value

Step 5: Trust Your Assessment

The best agency on paper isn't always the best fit. Factor in:

  • How responsive were they during evaluation?
  • Did they ask smart questions about your business?
  • Do you trust their expertise and judgment?

Making Your Decision

The right AEO agency combines technical capability, strategic thinking, and transparent partnership. They'll ask as many questions as you ask them, because understanding your business drives effective optimization.

Avoid agencies making guarantees they can't keep, hiding behind vague pricing, or treating AEO as a buzzword rather than a discipline. Look for demonstrated expertise, clear measurement plans, and honest assessment of what's achievable.

Your visibility in AI search results increasingly determines whether prospects find your brand. Choose an agency partner capable of earning that visibility systematically.


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